Four Stiffer Springs plus Shipping fee

We value your satisfaction and want you to have a hassle-free experience with Neoallypets. If you need to return a product, we're here to help. Please review our return policy below:

• Time Frame: You may return items for exchange or refund within 30 calendar days from the date of delivery.
• Reasons for Return: We understand that mistakes happen, whether it's selecting the wrong size or product. We're committed to assisting you with a smooth exchange or return process.
• Exchange Process (USA Only): If you need a different size or product, please contact us with the details, and we'll promptly send you the correct item at no additional cost.
• International Returns: Unfortunately, we are unable to accept returns or offer refunds for international orders.
• Refund Policy: If you no longer need the product and wish to initiate a return, we will provide a full refund, provided the product is in a re-sellable condition. Please note that the buyer is responsible for return shipping costs and any loss in value if the item is not returned in its original condition.
• Customized Product Policy: All customized products are non-returnable.
• Customer Satisfaction: Our goal is your satisfaction. If you have any questions or need further assistance, feel free to reach out to our customer support team.

Contact Information:

Email: contact@neoallypets.com

Phone: 302-553-2818

Thank you for choosing Neoallypets!