We gladly accept returns for exchange or refund within 30 calendar days after the delivery of your product. We understand that mistakes happen, whether it's choosing the wrong size or selecting the incorrect product. No need to worry – we're here to assist you with a hassle-free exchange or return process.
If you've realized you need a different size or a different product, please get in touch with us. Let us know the size or product you wish to exchange, and we'll promptly send you the correct item at no additional cost.
In the event that you no longer require the product and would like to initiate a return, we are happy to offer you a full refund, provided the product remains in a re-sellable condition.
Our goal is to ensure your satisfaction, and we appreciate your understanding. Feel free to contact us for any further assistance or clarification.
Thank you for choosing Neoallypets!
Email to firstname.lastname@example.org
or Call 302-553-2818
Thank you, Lord, I was concerned for my Dog. She was bitten and attacked by another dog which caused her wounds to her chest. As we all know dogs will lick and lick their wounds and she did. Which got infected. For her to heal correctly I needed something to hold the bandages in place while not isolating her to a Cone around her neck. She would bump into everything which made me feel worse. But NOW with the NeoAlly it works perfectly, I feel great about this product and it was easy to put on. My ONLY request is, that I wish it could zip from head to tail rather than tail to head because my dog runs because of the pain but other than that it is perfect timing
This product was excellent for our pup during her surgical recovery. Highly recommend this product
The shirt slips as our lab walks and is rubbing her leg.
It would be helpful to go a bit higher to cover shoulder surgery
Vest is perfect for our pup. He’s been recovering from surgery to remove lumps on his chest. Vest prevents him from licking the incision.